Why does my computer keep rebooting?
Question: My computer keeps rebooting over and over again. I don’t even get the option to do a system restore! Can you point me in the right direction?
Answer: There are a few reasons that may cause a computer to reboot like that. Most likely the reason is because software won’t let Windows load properly, but it could also be hardware inside the computer. The last possibility, and least likely, is that it’s something plugged into the outside of the computer.
There is a lot of software on the computer and sometimes they don’t play nice with each other. - or a virus!
You have the Windows operating system, but you also have a lot of drivers and add-on software that could glitch things up. If it’s a software problem you usually need to contact us so we can take a look at it. Diagnosing exactly what software is causing the problem can be very daunting. You can press F8 just before Windows starts loading and go into Safe Mode if it will let you. From there you can at least try some other things like system restore.
The other possibility is that it’s hardware inside the computer either beginning to fail or has failed completely. If you don’t see the Windows logo before it reboots, chances are it’s an internal hardware problem. If you do see the logo, generally the hardware might not be the problem. It’s really hard to generalize something like an internal hardware problem, but at least you know the likelihood of what it may be.
The easiest thing for you to do as an end user is to check to see if it’s hardware outside of the computer; like printers, scanners, etc. Unfortunately this is the least likely culprit, but it’s very easy to check. Unplug all peripherals from the back of the computer and leave only the power, keyboard, mouse, and monitor connected. This will eliminate the chance that the computer is hanging up trying to initialize a printer or something like that.
If removing things plugged into the back of the computer doesn’t help, then you should contact us because the other things it could be require extra diagnostics that aren’t easily remedied. If you are comfortable with opening the computer and doing further diagnostics then feel free to go for it.
If you cannot fix this yourself, We can help, use the "Contact Us Page".